This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: In mass service and service factory quadrants of the service process matrix, the operations manager ... (Read 167 times)

evelyn o bentley

  • Hero Member
  • *****
  • Posts: 564
on: Dec 3, 2019

Question 1

In mass service and professional service, the operations manager should focus on
◦ equipment maintenance.
◦ automation.
◦ assembly line.
◦ sophisticated scheduling.
◦ human resources.

Question 2

In mass service and service factory quadrants of the service process matrix, the operations manager could focus on all of the following except
◦ tight quality control.
◦ automation.
◦ standardization.
◦ removing some services.
◦ customization.
Operations Management (Canadian Edition) ¦ Heizer, Render, Griffin ¦ 1st Edition
Buy Test-Bank


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by evelyn o bentley on Dec 3, 2019

jomama

  • Sr. Member
  • ****
  • Posts: 346
Reply #1 on: Dec 3, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
Answer Preview
Only 56% of students answer this correctly


evelyn o bentley

  • Member
  • Posts: 564
Reply 2 on: Dec 3, 2019
Excellent

31809pancho

  • Member
  • Posts: 317
Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

« previous next »
 

Did you know?

As of mid-2016, 18.2 million people were receiving advanced retroviral therapy (ART) worldwide. This represents between 43–50% of the 34–39.8 million people living with HIV.

Did you know?

The training of an anesthesiologist typically requires four years of college, 4 years of medical school, 1 year of internship, and 3 years of residency.

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

Cancer has been around as long as humankind, but only in the second half of the twentieth century did the number of cancer cases explode.

Did you know?

The first-known contraceptive was crocodile dung, used in Egypt in 2000 BC. Condoms were also reportedly used, made of animal bladders or intestines.

The attachment process The attachment process
A Coronal Mass Ejection A Coronal Mass Ejection
The greatest bone mass is found around age 30 for both men and women, with the later decline being f The greatest bone mass is found around age 30 for both men and women, with the later decline being f
Deviancy training is a process by which antisocial peers encourage antisocial talk among friends, ... Deviancy training is a process by which antisocial peers encourage antisocial talk among friends, ...
Advection of an air mass with a different ELR (environmental lapse rate). Advection of an air mass with a different ELR (environmental lapse rate).
A triatomic molecule is oriented as follows along the x-axis: atom 1 of mass m is at the ... A triatomic molecule is oriented as follows along the x-axis: atom 1 of mass m is at the ...
Video: Reflex arc construction

For a complete list of videos, visit our video library