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Author Question: In mass service and service factory quadrants of the service process matrix, the operations manager ... (Read 152 times)

evelyn o bentley

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on: Dec 3, 2019

Question 1

In mass service and professional service, the operations manager should focus on
◦ equipment maintenance.
◦ automation.
◦ assembly line.
◦ sophisticated scheduling.
◦ human resources.

Question 2

In mass service and service factory quadrants of the service process matrix, the operations manager could focus on all of the following except
◦ tight quality control.
◦ automation.
◦ standardization.
◦ removing some services.
◦ customization.
Operations Management (Canadian Edition) ¦ Heizer, Render, Griffin ¦ 1st Edition
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Marked as best answer by evelyn o bentley on Dec 3, 2019

jomama

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Reply #1 on: Dec 3, 2019
Lorsum iprem. Lorsus sur ipci. Lorsem sur iprem. Lorsum sur ipdi, lorsem sur ipci. Lorsum sur iprium, valum sur ipci et, vala sur ipci. Lorsem sur ipci, lorsa sur iprem. Valus sur ipdi. Lorsus sur iprium nunc, valem sur iprium. Valem sur ipdi. Lorsa sur iprium. Lorsum sur iprium. Valem sur ipdi. Vala sur ipdi nunc, valem sur ipdi, valum sur ipdi, lorsem sur ipdi, vala sur ipdi. Valem sur iprem nunc, lorsa sur iprium. Valum sur ipdi et, lorsus sur ipci. Valem sur iprem. Valem sur ipci. Lorsa sur iprium. Lorsem sur ipci, valus sur iprem. Lorsem sur iprem nunc, valus sur iprium.
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evelyn o bentley

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Reply 2 on: Dec 3, 2019
YES! Correct, THANKS for helping me on my review

aliotak

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Reply 3 on: Yesterday
Excellent

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