Question 1
________ refer(s) to informal standards of conduct that guide team behavior.
◦ Norms
◦ Groupthink
◦ Etiquette
◦ Schemas
◦ Win-win
Question 2
________ refers to how the various business functions and work specialties are divided across the company.
◦ Hybrid structure
◦ Line structure
◦ Line-and-staff structure
◦ Vertical structure
◦ Horizontal structure