James is trying to decide if he wants to exercise. He thinks exercise is important and knows that his doctor, friends, and family want him to exercise.
However, he is not sure if he is too out of shape to initiate an exercise routine. His belief that he might not be able to engage in exercise because of his fitness level best represents which component of the theory of planned behavior?
a. Attitudes
b. Perceived control
c. Social norms
d. Cultural norms
Question 2
Emma is trying to decide if she wants to exercise. She thinks exercise is important and knows that her doctor, friends, and family think it's a good idea for her to exercise.
However, she is not sure if she is too out of shape to initiate an exercise routine. The favorable attitude that her doctor, friends, and family hold regarding her exercise behavior best represents which component of the theory of planned behavior?
a. Attitudes
b. Perceived control
c. Subjective norms
d. Cultural norms
Lion and Tiger Fighting by James Ward, 1797
James Blunt - You're Beautiful
Step 8 is very important. Be sure that the customer’s concern has been corrected.
Exercise 1-4