Describe at least 4 characteristics of good listening (2 points) ...

[ap345]

Describe at least 4 characteristics of good listening (2 points) and 4 characteristics of good speaking (2 points).
 
  What will be an ideal response

Question 2

Which of the following is NOT TRUE of friendship?
 
  a. Friends are likely to become more important in the future.
  b. Friends are especially important for children.
  c. It's easy to maintain close friendships.
  d. In American culture we tend to be uncertain about the expectations we hold for friends.

[lkanara2]

Answer to Question 1

Listening: 2 points for any four of the following:
- Eye contact
- Body posture
- Verbal and nonverbal responses
- Appropriate gestures or touching
- Ask open-ended questions
- Paraphrase
- Don't try to problem-solve unless asked to
- Avoid distractions
Speaking: 2 points for any four of the following:
- Be congruentverbal and nonverbal match
- When giving an opinion use I statements
- Do an appropriate amount of self disclosure
- Be specific and direct
- Repeat the message as needed
- Match the message to the audience and context
- Mirror
- Keep it simple
Students can also list information form the Oral Communication Rubric

Answer to Question 2

A

[ap345]

Wow, this really help

[xiaomengxian]

Excellent