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Author Question: When speaking with a customer, Technician A uses profanity only if the customer uses foul language ... (Read 466 times)

ghost!

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When speaking with a customer, Technician A uses profanity only if the customer uses foul language first. Technician B says that its okay to use profane language with younger customers because they can relate better. Which technician is correct?
 
  A) Technician A B) Technician B C) Both technicians D) Neither technician

Question 2

Self park systems use what sensors and EPS to achieve the parking maneuver?
 
  A) Steering wheel position sensor B) Ultrasonic sensors
  C) Wheel speed sensors (WSS) D) All of the above



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helenmarkerine

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Answer to Question 1

D

Answer to Question 2

D





 

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