What should the shop do if a customer refuses repairs to a ...

[crazycityslicker]

What should the shop do if a customer refuses repairs to a vehicle that is unsafe to drive?
 
  A) Tow the vehicle to another shop
  B) Impound the vehicle
  C) Lock the vehicle and keep the key
  D) Note the condition on the repair order and have customer sign it

Question 2

The universally accepted minimum warranty for automotive repair and parts is _______.
 
  A) 3 years/36,000 miles
  B) 90 days/4,000 miles
  C) 5 years/50,000 miles
  D) 12 months/12,000 miles
  E) Lifetime warranty

[cupcake16]

Answer to Question 1

D

Answer to Question 2

B