If a customer brings a car into your shop and declines the ...

[mwit1967]

If a customer brings a car into your shop and declines the repairs that you recommend you are _________________.
 
  A) Responsible to make sure the customer knows if the vehicle is unsafe
  B) Still responsible if the vehicle is unsafe and causes harm
  C) Fully responsible for the safety of that vehicle
  D) Not responsible for future injury or damages since they refused the work

Question 2

Which item in the vehicle information section of the repair order is the most important?
 
  A) The delivery date B) The engine size C) The VIN D) The vehicle color

[ApricotDream]

Answer to Question 1

A

Answer to Question 2

C

[mwit1967]

Thanks for the timely response, appreciate it

[Joy Chen]

Excellent