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Author Question: Shop managers should track and analyze the shop's data and be sure that any action to be taken is ... (Read 229 times)

V@ndy87

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on: Jun 23, 2018
Shop managers should track and analyze the shop's data and be sure that any action to be taken is not just fixing a short term problem.
 
  Indicate whether the statement is true or false

Question 2

If productivity is low and efficiency is high _______.
 
  A) It is the technician's fault B) It is not the service advisor's fault
  C) It is not management's fault D) None of the above


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eliasc0401

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Reply #1 on: Jun 23, 2018
Answer to Question 1

TRUE

Answer to Question 2

D


V@ndy87

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Reply #2 on: Jun 23, 2018
Thank you!


eliasc0401

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Reply #3 on: Jun 23, 2018
Happy to help


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