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Author Question: Juran's 80/20 principle states that only 20 of the time is a problem caused by the process and it ... (Read 97 times)

nmorano1

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Juran's 80/20 principle states that only 20  of the time is a problem caused by the process and it is mostly likely the employee's failure.
 
  Indicate whether the statement is true or false

Question 2

According to Deming, quality should occur by _________ rather than by inspection.
 
  Fill in the blank(s) with correct word



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cascooper22

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Answer to Question 1

FALSE

Answer to Question 2

prevention





 

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