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Author Question: When an upset customer is engaged in recounting the technical difficulties concerning his/her ... (Read 107 times)

Metfan725

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When an upset customer is engaged in recounting the technical difficulties concerning his/her experience he/she is also letting you know how they ___________.
 
  A) Will not pay B) Will pay for the needed work
  C) Feel and want you to understand D) None of the above

Question 2

When using open or closed questions you must use one or the other and not combine their use.
 
  Indicate whether the statement is true or false



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miss_1456@hotmail.com

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Answer to Question 1

C

Answer to Question 2

FALSE




Metfan725

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Reply 2 on: Jun 23, 2018
Excellent


nathang24

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Reply 3 on: Yesterday
YES! Correct, THANKS for helping me on my review

 

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