One of the greatest challenges to the non-dealership organizations in automotive service is _______.
A) Being price competitive
B) Access to technical information
C) Access to factory technical training
D) A and B
E) B and C
Question 2
Which form or forms are used by the dispatcher to keep track of all of the cars in the shop?
A) Daily Work Control Log
B) Appointment Schedule
C) Work Distribution Worksheet
D) Both A and C
E) Both B and C