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Author Question: A credit refusal message a. should be written in direct order b. grants credit to an applicant ... (Read 112 times)

dollx

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on: Jun 23, 2018
A credit refusal message
 
 a. should be written in direct order
  b. grants credit to an applicant
  c. denies credit to an applicant
  d. should not say why credit is denied

Question 2

In the closing of a message that contains negative news
 
 a. always include a soft sell message
  b. do not remind the receiver of the negative news
  c. apologize again for the negative news
  d. both a and c


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jordangronback

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Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

B


dollx

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Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

kjohnson

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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