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Author Question: In writing a constructive criticism message, the communicator should only focus on specific facts ... (Read 96 times)

renzo156

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on: Jun 23, 2018
In writing a constructive criticism message, the communicator should only focus on specific facts that he or she can verify.
  Indicate whether the statement is true or false

Question 2

In a credit refusal message, your main purpose is to state the refusal tactfully, yet in a way that encourages the receiver to do business with you on a cash basis.
  Indicate whether the statement is true or false


l.stuut

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Reply #1 on: Jun 23, 2018
Answer to Question 1

true

Answer to Question 2

true


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