Author Question: In which of the following situations would email be an appropriate channel for business ... (Read 46 times)

B

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In which of the following situations would email be an appropriate channel for business communication?
 a. The purpose of the communication is straightforward and informative.
 
  b. The information is not personal, and it is not confidential.
 
  c. Communicating this information by telephone, in person, or through a letter is not convenient or feasible.
 
  d. All of these are correct.

Question 2

Which of the following is the BEST guideline for email preparation?
 a. Assume that it is appropriate to communicate through email to anyone who has an email address.
 
  b. Disregard virus threats before sending to everyone in your address book.
 
  c. Limit your message to one idea rather than addressing several issues in the same message.
 
  d. Use long paragraphs that are indented and single spaced.



ilianabrrr

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Answer to Question 1

d

Answer to Question 2

c



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