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Author Question: Business communicators should consider including a forward look, good wishes, a mention of freebies, ... (Read 68 times)

sabina

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on: Jun 23, 2018
Business communicators should consider including a forward look, good wishes, a mention of freebies, or references to resale information or promotion in the ___________________ _ of a bad-news message.
 Fill in the blank(s) with correct word

Question 2

Using a(n) ___________________ _-voice verb enables you to depersonalize an action and cushion the bad news.
 Fill in the blank(s) with correct word


kingfahad97

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Reply #1 on: Jun 23, 2018
Answer to Question 1

closing

Answer to Question 2

passive


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sabina

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Reply #2 on: Jun 23, 2018
Thank you


kingfahad97

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Reply #3 on: Jun 23, 2018
No problemo


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