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Author Question: When you show that the decision for negative news was made fairly, impartially, and rationally, ... (Read 95 times)

RRMR

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on: Jun 23, 2018
When you show that the decision for negative news was made fairly, impartially, and rationally, receivers are far more likely to accept the negative news.
  Indicate whether the statement is true or false

Question 2

In order to convey empathy and sensitivity for your receiver, you should always accept blame and apologize for the bad news.
  Indicate whether the statement is true or false


fatboyy09

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Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


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