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Author Question: Using the indirect strategy to prepare the reader in a bad-news message A) shows insensitivity to ... (Read 123 times)

Themember4

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on: Jun 23, 2018
Using the indirect strategy to prepare the reader in a bad-news message
 A) shows insensitivity to your reader.
 B) allows you to confuse or distract the reader.
 C) helps you keep the reader's attention until you can explain the reasons for the bad news.
 D) demonstrates your ability to vary your strategies.

Question 2

Which of the following bad-news messages should be organized using the direct strategy?
 A) An announcement of changes in business services
 B) A layoff notice for a long-time employee
 C) A denial of benefits on an insurance claim to an angry customer
 D) A notice of an unexpected plant closure to the city council and mayor


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gabrielle_lawrence

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Reply #1 on: Jun 23, 2018
Answer to Question 1

C

Answer to Question 2

A


Themember4

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Reply #2 on: Jun 23, 2018
Thank you


gabrielle_lawrence

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Reply #3 on: Jun 23, 2018
No problemo


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