This topic contains a solution. Click here to go to the answer

Author Question: Using the indirect strategy to prepare the reader in a bad-news message A) shows insensitivity to ... (Read 122 times)

Themember4

  • Hero Member
  • *****
  • Posts: 538
Using the indirect strategy to prepare the reader in a bad-news message
 A) shows insensitivity to your reader.
 B) allows you to confuse or distract the reader.
 C) helps you keep the reader's attention until you can explain the reasons for the bad news.
 D) demonstrates your ability to vary your strategies.

Question 2

Which of the following bad-news messages should be organized using the direct strategy?
 A) An announcement of changes in business services
 B) A layoff notice for a long-time employee
 C) A denial of benefits on an insurance claim to an angry customer
 D) A notice of an unexpected plant closure to the city council and mayor



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

gabrielle_lawrence

  • Sr. Member
  • ****
  • Posts: 353
Answer to Question 1

C

Answer to Question 2

A





 

Did you know?

Hip fractures are the most serious consequences of osteoporosis. The incidence of hip fractures increases with each decade among patients in their 60s to patients in their 90s for both women and men of all populations. Men and women older than 80 years of age show the highest incidence of hip fractures.

Did you know?

About 80% of major fungal systemic infections are due to Candida albicans. Another form, Candida peritonitis, occurs most often in postoperative patients. A rare disease, Candida meningitis, may follow leukemia, kidney transplant, other immunosuppressed factors, or when suffering from Candida septicemia.

Did you know?

The types of cancer that alpha interferons are used to treat include hairy cell leukemia, melanoma, follicular non-Hodgkin's lymphoma, and AIDS-related Kaposi's sarcoma.

Did you know?

In 1885, the Lloyd Manufacturing Company of Albany, New York, promoted and sold "Cocaine Toothache Drops" at 15 cents per bottle! In 1914, the Harrison Narcotic Act brought the sale and distribution of this drug under federal control.

Did you know?

The Romans did not use numerals to indicate fractions but instead used words to indicate parts of a whole.

For a complete list of videos, visit our video library