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Author Question: Whether to use the direct or indirect strategy in composing a bad-news message depends largely on ... (Read 146 times)

nenivikky

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on: Jun 23, 2018
Whether to use the direct or indirect strategy in composing a bad-news message depends largely on ________.
 A) the situation
  B) the reaction you expect from the audience
  C) your goals
  D) all of these choices

Question 2

You should explain the reasons for a negative message except in job refusals and ________.
 A) problems with customer orders
  B) credit denials
  C) refusals of routine workplace requests
  D) communication involving layoffs


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vkodali

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Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

B


nenivikky

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

Mochi

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Reply 3 on: Yesterday
Wow, this really help

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