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Author Question: One goal of an adjustment message is to promote future business. Indicate whether the statement is ... (Read 79 times)

Yolanda

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One goal of an adjustment message is to promote future business.
  Indicate whether the statement is true or false

Question 2

Use a direct organizational pattern in an adjustment message granting a claim.
  Indicate whether the statement is true or false



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Sierray

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Answer to Question 1

True

Answer to Question 2

True





 

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