« previous next »

Author Question: Be sure ____ handle customer complaints promptly. A) and B) to[br][br][b][color=green]Question ... (Read 64 times)

washai

  • Hero Member
  • *****
  • Posts: 523
on: Jun 23, 2018
Be sure ____ handle customer complaints promptly.
 A) and
 B) to

Question 2

When planning bad-news messages, you must think of the following elements:


JaynaD87

  • Sr. Member
  • ****
  • Posts: 368
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

1. Assess the Communication Context
2. Analyze the Audience.

3. Choose the Medium

4. Plan Components of the Message:

a. Organize the message

b. Explain the decision

c. Give the bad news

d. Close the message


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Blood in the urine can be a sign of a kidney stone, glomerulonephritis, or other kidney problems.

Did you know?

Eating carrots will improve your eyesight. Carrots are high in vitamin A (retinol), which is essential for good vision. It can also be found in milk, cheese, egg yolks, and liver.

Did you know?

The top 10 most important tips that will help you grow old gracefully include (1) quit smoking, (2) keep your weight down, (3) take supplements, (4) skip a meal each day or fast 1 day per week, (5) get a pet, (6) get medical help for chronic pain, (7) walk regularly, (8) reduce arguments, (9) put live plants in your living space, and (10) do some weight training.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

Did you know?

Certain rare plants containing cyanide include apricot pits and a type of potato called cassava. Fortunately, only chronic or massive ingestion of any of these plants can lead to serious poisoning.

Lymphatic vessels (green) pick up excess tissue fluid, purify it in lymph nodes, and return it to th Lymphatic vessels (green) pick up excess tissue fluid, purify it in lymph nodes, and return it to th
volvox green algae (protist) volvox green algae (protist)
George Green. …marooned in dreaming: a path of song and mind, in progress. George Green. …marooned in dreaming: a path of song and mind, in progress.
How to set up and solve linear models (Question 1) How to set up and solve linear models (Question 1)
How to combine and sketch transformations of a sinusoidal function (Question 2) (y=a*sin⁡b(x−c)+d) How to combine and sketch transformations of a sinusoidal function (Question 2) (y=a*sin⁡b(x−c)+d)
X-linked eye-color phenotypes in Drosophila melanogaster X-linked eye-color phenotypes in Drosophila melanogaster
Video: Glucose Evaluation Procedure

For a complete list of videos, visit our video library