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Author Question: Companies should respond quickly to any social media post that is degrading or insulting. Indicate ... (Read 32 times)

cabate

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on: Jun 23, 2018
Companies should respond quickly to any social media post that is degrading or insulting.
  Indicate whether the statement is true or false

Question 2

Companies typically respond to critical online customer feedback, but they ignore highly positive posts because the customer is already well satisfied.
  Indicate whether the statement is true or false


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bigsis44

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Reply #1 on: Jun 23, 2018
Answer to Question 1

False

Answer to Question 2

False


cabate

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Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

xthemafja

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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