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Author Question: What do most companies do first to control damage when a problem arises? A) Consult the company's ... (Read 68 times)

jeatrice

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on: Jun 23, 2018
What do most companies do first to control damage when a problem arises?
 A) Consult the company's legal counsel.
  B) Call or e-mail the individual involved.
  C) Write a letter to the individual involved.
  D) Ignore the problem if it is unlikely to happen again.

Question 2

Which of the following would be the most effective statement in a bad-news letter declining an invitation to speak to a professional organization?
 A) Although I'm already booked the night of your dinner, I would be happy to speak to your organization sometime next year.
  B) I regret to inform you that I am unable to speak to your professional organization.
  C) I'm not interested in addressing your professional organization.
  D) Although I'm not authorized to tell you why, I can't speak at your dinner.


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adammoses97

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Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

A


jeatrice

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

scottmt

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Reply 3 on: Yesterday
Great answer, keep it coming :)

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