This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: The major differences between the direct and indirect strategies are whether you start with a buffer ... (Read 137 times)

KWilfred

  • Hero Member
  • *****
  • Posts: 570
on: Jun 23, 2018
The major differences between the direct and indirect strategies are whether you start with a buffer and ________.
 A) whether you apologize
  B) whether you address the reader by name
  C) whether you accept blame for the bad news
  D) how early you explain the reasons for the negative news

Question 2

The indirect strategy should be used to communicate negative news when ________.
 A) firmness is necessary
  B) the bad news is personally upsetting
  C) the receiver may overlook the bad news
  D) the bad news is expected


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

mmpiza

  • Sr. Member
  • ****
  • Posts: 354
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

B


KWilfred

  • Member
  • Posts: 570
Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

mohan

  • Member
  • Posts: 362
Reply 3 on: Yesterday
:D TYSM

« previous next »
 

Did you know?

Bisphosphonates were first developed in the nineteenth century. They were first investigated for use in disorders of bone metabolism in the 1960s. They are now used clinically for the treatment of osteoporosis, Paget's disease, bone metastasis, multiple myeloma, and other conditions that feature bone fragility.

Did you know?

Vital signs (blood pressure, temperature, pulse rate, respiration rate) should be taken before any drug administration. Patients should be informed not to use tobacco or caffeine at least 30 minutes before their appointment.

Did you know?

Blastomycosis is often misdiagnosed, resulting in tragic outcomes. It is caused by a fungus living in moist soil, in wooded areas of the United States and Canada. If inhaled, the fungus can cause mild breathing problems that may worsen and cause serious illness and even death.

Did you know?

As the western states of America were settled, pioneers often had to drink rancid water from ponds and other sources. This often resulted in chronic diarrhea, causing many cases of dehydration and death that could have been avoided if clean water had been available.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

A plot of trophic diversity across the major groups of organisms shows highest trophic diversity amo A plot of trophic diversity across the major groups of organisms shows highest trophic diversity amo
The major cortical input and output pathways of the dorsolateral prefrontal association cortex. ... The major cortical input and output pathways of the dorsolateral prefrontal association cortex. ...
Reproductive Strategies Reproductive Strategies
Apply direct pressure along upper trapezius, turning the head to access the area. Use your thumb to ... Apply direct pressure along upper trapezius, turning the head to access the area. Use your thumb to ...
Thumb petrissage and direct fingertip pressure along iliac crest to muscle attachments. Thumb petrissage and direct fingertip pressure along iliac crest to muscle attachments.
A Sociological Timeline of Major Figures in the Development of Sociological Theory, 1820–1960 A Sociological Timeline of Major Figures in the Development of Sociological Theory, 1820–1960
Video: Alzheimer's Disease

For a complete list of videos, visit our video library