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Author Question: Because we value loyal customers like you, we have enclosed a coupon for 20 for your next meal at ... (Read 92 times)

theo

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on: Jun 23, 2018
Because we value loyal customers like you, we have enclosed a coupon for 20 for your next meal at The Cheesecake Factory is an effective closing statement for a negative-news message.
  Indicate whether the statement is true or false

Question 2

You should always state a refusal explicitly in a negative-news message to make sure that it is not overlooked.
  Indicate whether the statement is true or false


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Ahnyah

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Reply #1 on: Jun 23, 2018
Answer to Question 1

True

Answer to Question 2

False


theo

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Reply 2 on: Jun 23, 2018
Great answer, keep it coming :)

carlsona147

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Reply 3 on: Yesterday
Thanks for the timely response, appreciate it

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