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Author Question: ________ establish rules of conduct to be followed within an organization. A) Instruction messages ... (Read 81 times)

Chelseaamend

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on: Jun 23, 2018
________ establish rules of conduct to be followed within an organization.
 A) Instruction messages
  B) Policies and procedures
  C) Grievances
  D) All of these choices

Question 2

Your firm's policy is to respond to some of the comments your customers make on Facebook and Twitter. What should you do when responding to these comments?
 A) Use a friendly, upbeat, professional tone.
  B) Take this opportunity to name your competitors and explain how much better your products are.
  C) Avoid admitting mistakes.
  D) You should do all of these when responding.


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pallen55

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Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

A


Chelseaamend

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Reply 2 on: Jun 23, 2018
YES! Correct, THANKS for helping me on my review

kishoreddi

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Reply 3 on: Yesterday
Excellent

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