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Author Question: A business letter is a better channel choice than e-mail when ________. A) the matter requires ... (Read 83 times)

moongchi

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on: Jun 23, 2018
A business letter is a better channel choice than e-mail when ________.
 A) the matter requires confidentiality
  B) you want to be less formal
  C) time is of the essence
  D) you are writing to an internal audience

Question 2

A phone call or face-to-face visit is a better channel choice than e-mail when you need to ________.
 A) convey enthusiasm, warmth, or another emotion
  B) smooth over disagreements
  C) provide context
  D) All of these choices.


snackralk

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Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

D


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