Author Question: Devon is writing an e-mail message to a customer to tell him that the customer's order has been ... (Read 210 times)

SGallaher96 · **on:** Jun 23, 2018

Devon is writing an e-mail message to a customer to tell him that the customer's order has been shipped. His primary purpose is to ________.
A) inform
B) persuade
C) sell
D) promote goodwill

Question 2

The main function of vertical reports is to contribute to management control.
Indicate whether the statement is true or false