Information flows through formal communication channels in three ...

[elizabeth18]

Information flows through formal communication channels in three directions: downward, upward, and spiral.
  Indicate whether the statement is true or false

Question 2

Martha is writing a letter to a movie producer. She has written a screenplay and wants to share it. Her letter ends with the words Enclosed please find a copy of the script. Very truly yours, Martha. In terms of readability, what mistake did Martha make in her letter?
 A) She used clichs.
  B) She used profanity.
  C) She used outdated expressions.
  D) She used very informal words.

[Sarahjh]

Answer to Question 1

False

Answer to Question 2

C