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Author Question: A brief report does not require a plan. Indicate whether the statement is true or ... (Read 81 times)

Wadzanai

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on: Jun 23, 2018
A brief report does not require a plan.
  Indicate whether the statement is true or false

Question 2

When you transfer a call,
 a. explain why the transfer is necessary.
  b. stay on the line until the transfer is complete.
  c. ask for the caller's name and number before transferring the call.
  d. all of these choices.


fur

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Reply #1 on: Jun 23, 2018
Answer to Question 1

FALSE

Answer to Question 2

D


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