Author Question: Which of the following statements about an information report is NOT accurate? a. It may move from ... (Read 56 times)

tnt_battle

  • Hero Member
  • *****
  • Posts: 556
Which of the following statements about an information report is NOT accurate?
 a. It may move from superior to subordinate as well as from subordinate to superior.
  b. It contains recommendations if written for a manager by her or hissubordinate.
  c. It may be formal or informal.
  d. It may be written or oral.

Question 2

When working with a customer who has a problem, the first step is to
 a. take immediate action.
  b. defend company policies.
  c. makes sure you understand the customer's problem by asking questions.
  d. all of these choices.



ktidd

  • Sr. Member
  • ****
  • Posts: 319
Answer to Question 1

b

Answer to Question 2

C



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
 

Did you know?

Never take aspirin without food because it is likely to irritate your stomach. Never give aspirin to children under age 12. Overdoses of aspirin have the potential to cause deafness.

Did you know?

Thyroid conditions cause a higher risk of fibromyalgia and chronic fatigue syndrome.

Did you know?

About 3.2 billion people, nearly half the world population, are at risk for malaria. In 2015, there are about 214 million malaria cases and an estimated 438,000 malaria deaths.

Did you know?

Vaccines prevent between 2.5 and 4 million deaths every year.

Did you know?

All patients with hyperparathyroidism will develop osteoporosis. The parathyroid glands maintain blood calcium within the normal range. All patients with this disease will continue to lose calcium from their bones every day, and there is no way to prevent the development of osteoporosis as a result.

For a complete list of videos, visit our video library