In a sales message, the last paragraph should
a. make a final reference to the central selling point and picture good things resulting for the receiver.
b. depict the action as easy to take and encourage the reader to act quickly.
c. ask confidently for action, avoiding I hope and if phrasing.
d. accomplish all the above.
Question 2
Customers understand that businesses do not know their individuals situations and may not be able to respond accordingly.
Indicate whether the statement is true or false
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