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Author Question: Which of the following is the BEST suggestion to follow when refusing a request? a. Use the ... (Read 99 times)

fnuegbu

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on: Jun 23, 2018
Which of the following is the BEST suggestion to follow when refusing a request?
 a. Use the inductive approach.
  b. Provide a vague reason to minimize the receiver's disappointment.
  c. Use the direct approach.
  d. Follow the bad news with adequate reasons.

Question 2

When determining the facts in order to solve a problem,
 a. consider value judgments.
  b. consider opinions.
  c. write down the facts.
  d. all of these choices.


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wergv

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Reply #1 on: Jun 23, 2018
Answer to Question 1

A

Answer to Question 2

C


fnuegbu

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Reply 2 on: Jun 23, 2018
Thanks for the timely response, appreciate it

mjenn52

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Reply 3 on: Yesterday
Excellent

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