This topic contains a solution. Click here to go to the answer
« previous next »

Author Question: Which sentence is a good example of a buffer for a bad news message? a. Your letter dated April 14 ... (Read 118 times)

lak

  • Hero Member
  • *****
  • Posts: 546
on: Jun 23, 2018
Which sentence is a good example of a buffer for a bad news message?
 a. Your letter dated April 14 has been referred to me for reply.
  b. I can understand how you felt when you had to pay 168.
  c. Your credit application was reviewed by two loan officers.
  d. Your claim has been denied, but let us explain why.

Question 2

The problem-solving technique is often referred to as
 a. adjustment.
  b. the scientific method.
  c. the four-step method.
  d. all of these choices.


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
Marked as best answer by a Subject Expert

Carliemb17

  • Sr. Member
  • ****
  • Posts: 325
Reply #1 on: Jun 23, 2018
Answer to Question 1

B

Answer to Question 2

B


lak

  • Hero Member
  • *****
  • Posts: 546
Reply #2 on: Jun 23, 2018
Correct answers!


Carliemb17

  • Sr. Member
  • ****
  • Posts: 325
Reply #3 on: Jun 23, 2018
Great! Please up vote :D


« previous next »
 

Did you know?

Eat fiber! A diet high in fiber can help lower cholesterol levels by as much as 10%.

Did you know?

Throughout history, plants containing cardiac steroids have been used as heart drugs and as poisons (e.g., in arrows used in combat), emetics, and diuretics.

Did you know?

Autoimmune diseases occur when the immune system destroys its own healthy tissues. When this occurs, white blood cells cannot distinguish between pathogens and normal cells.

Did you know?

The U.S. Pharmacopeia Medication Errors Reporting Program states that approximately 50% of all medication errors involve insulin.

Did you know?

According to animal studies, the typical American diet is damaging to the liver and may result in allergies, low energy, digestive problems, and a lack of ability to detoxify harmful substances.

An Example of a Midlatitude Cyclone: April 17 An Example of a Midlatitude Cyclone: April 17
Good ethical judgment comes from both learning and experience. Good ethical judgment comes from both learning and experience.
Good body mechanics when facing the head or foot of the table. A. Head and back in alignment. B. ... Good body mechanics when facing the head or foot of the table. A. Head and back in alignment. B. ...
Potatoes are a good source of complex carbohydrates Potatoes are a good source of complex carbohydrates
How Many Triangles Can You Make Using the Letter M and 3 Straight Lines? How Many Triangles Can You Make Using the Letter M and 3 Straight Lines?
Valentine day friend message Valentine day friend message
Video: Gastroesophageal Reflux Disease (GERD)

For a complete list of videos, visit our video library