Preeti is having a business lunch with Jose to discuss the downsizing of the manufacturing plant in South America. Preeti is expecting an important call on her cell phone during the lunch and answers her phone several times. Preeti is not listening attentively to Jose most likely because of the following listening problem:
a. Faking attention
b. Allowing disruptions
c. Overlistening
d. Stereotyping
Question 2
Final proofreading of an important business document should typically be done
a. from the computer screen.
b. from a draft paper copy.
c. from a final copy on company letterhead.
d. from an archive file copy.