After earning a scholarship for your superior grades in school, ...

[Brittanyd9008]

After earning a scholarship for your superior grades in school, you receive a congratulatory letter from the dean. This communication interaction would be considered
 a. a negative stroke.
  b. a positive stroke.
  c. a Theory X incentive.
  d. a directive behavior.

Question 2

In which situation would a communicator use an inductive outline?
 a. To explain how to get optimum performance from a smart phone
  b. To outline procedures for logging into a network
  c. To tell employees that a two-week furlough is necessary for all employees.
  d. To respond positively to a request to replace a defective treadmill

[bob]

Answer to Question 1

B

Answer to Question 2

C