Describe how seeing a situation or problem from the receiver's ...

[future617RT]

Describe how seeing a situation or problem from the receiver's perspective can help you adapt your message to the audience.

Question 2

You are faced with a work-related ethical dilemma. In deciding what action to take, you would:
 a. Check the company code of ethics to see if the action is prohibited.
  b. Check legal implications and the company code of ethics, and then decide if the action is personally ethical.
  c. Check with colleagues to see if they would take the action.
  d. Check the legal implications and feel free to take the action if it is not illegal.

[jordangronback]

Answer to Question 1

You will be able to address the receiver's needs and concerns as well as anticipate the receiver's possible reaction to the message. Using your knowledge of yourself and your personal experiences, you can predict with reasonable accuracy how the receiver will react to a specific type of message. Therefore, you can write the message for maximum acceptance.

Answer to Question 2

B

[future617RT]

Great answer, keep it coming

[nguyenhoanhat]

Thanks for the timely response, appreciate it