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Author Question: Greg Komuro often delivers messages to clients in which he must convey negative ideas. Which of the ... (Read 72 times)

bcretired

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Greg Komuro often delivers messages to clients in which he must convey negative ideas. Which of the following techniques could Greg use to subordinate bad news?
 a. Passive voice and abstract nouns as the subjects of sentences
  b. Passive voice and the placement of the negative message in an independent clause
  c. Active voice and positive language
  d. Active voice and placement of the negative message in the dependent clause

Question 2

Which of the following is NOT a technique for writing a bad-news message?
 a. Use positive language to accentuate the positive.
  b. Use the deductive writing approach.
  c. Sandwich the bad news between the buffer and positive closing.
  d. Use passive voice, general terms, and abstract nouns.



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hugthug12

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Answer to Question 1

A

Answer to Question 2

B





 

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