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Author Question: Providing an alternative or counterproposal to a refusal for a request should be avoided since it ... (Read 49 times)

casperchen82

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on: Jun 23, 2018
Providing an alternative or counterproposal to a refusal for a request should be avoided since it would only heighten audience frustration over the bad news.
  Indicate whether the statement is true or false

Question 2

Offering a counterproposal may eliminate the need to state the refusal directly.
  Indicate whether the statement is true or false


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sokh

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Reply #1 on: Jun 23, 2018
Answer to Question 1

F

Answer to Question 2

T


casperchen82

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Reply 2 on: Jun 23, 2018
Wow, this really help

strudel15

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Reply 3 on: Yesterday
Excellent

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