« previous next »

Author Question: Which of the following requires an individualized acknowledgment message? a. Initial order from a ... (Read 88 times)

audragclark

  • Hero Member
  • *****
  • Posts: 579
on: Jun 23, 2018
Which of the following requires an individualized acknowledgment message?
 a. Initial order from a customer
  b. Custom order
  c. Delayed order
  d. All of the above

Question 2

After consideration of a customer's request for a partial product refund due to repeated repairs, you have determined that you should comply. Which of the following is NOT part of your effective adjustment message?
 a. A fair response to a legitimate request
  b. A statement that the claim is being granted
  c. Resale or sales promotional material
  d. An attempt to regain possible lost goodwill


joneynes

  • Sr. Member
  • ****
  • Posts: 376
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

The first oncogene was discovered in 1970 and was termed SRC (pronounced "SARK").

Did you know?

Astigmatism is the most common vision problem. It may accompany nearsightedness or farsightedness. It is usually caused by an irregularly shaped cornea, but sometimes it is the result of an irregularly shaped lens. Either type can be corrected by eyeglasses, contact lenses, or refractive surgery.

Did you know?

Many supplement containers do not even contain what their labels say. There are many documented reports of products containing much less, or more, that what is listed on their labels. They may also contain undisclosed prescription drugs and even contaminants.

Did you know?

Signs and symptoms that may signify an eye tumor include general blurred vision, bulging eye(s), double vision, a sensation of a foreign body in the eye(s), iris defects, limited ability to move the eyelid(s), limited ability to move the eye(s), pain or discomfort in or around the eyes or eyelids, red or pink eyes, white or cloud spots on the eye(s), colored spots on the eyelid(s), swelling around the eyes, swollen eyelid(s), and general vision loss.

Did you know?

Every 10 seconds, a person in the United States goes to the emergency room complaining of head pain. About 1.2 million visits are for acute migraine attacks.

Metastasis Cancer Order Metastasis Cancer Order
Remy Shand - Take a Message Remy Shand - Take a Message
Translation of an RNA message into a protein Translation of an RNA message into a protein
First-order sensory neuron with free nerve endings First-order sensory neuron with free nerve endings
First-order sensory neuron with free nerve endings First-order sensory neuron with free nerve endings
Rate order question Rate order question
Video: Action potentials - electrical characteristics and generation

For a complete list of videos, visit our video library