« previous next »

Author Question: Which of the following requires an individualized acknowledgment message? a. Initial order from a ... (Read 100 times)

audragclark

  • Hero Member
  • *****
  • Posts: 579
on: Jun 23, 2018
Which of the following requires an individualized acknowledgment message?
 a. Initial order from a customer
  b. Custom order
  c. Delayed order
  d. All of the above

Question 2

After consideration of a customer's request for a partial product refund due to repeated repairs, you have determined that you should comply. Which of the following is NOT part of your effective adjustment message?
 a. A fair response to a legitimate request
  b. A statement that the claim is being granted
  c. Resale or sales promotional material
  d. An attempt to regain possible lost goodwill


joneynes

  • Sr. Member
  • ****
  • Posts: 376
Reply #1 on: Jun 23, 2018
Answer to Question 1

D

Answer to Question 2

B


Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question
« previous next »
 

Did you know?

Methicillin-resistant Staphylococcus aureus or MRSA was discovered in 1961 in the United Kingdom. It if often referred to as a superbug. MRSA infections cause more deaths in the United States every year than AIDS.

Methicilli ...
Did you know?

As the western states of America were settled, pioneers often had to drink rancid water from ponds and other sources. This often resulted in chronic diarrhea, causing many cases of dehydration and death that could have been avoided if clean water had been available.

Did you know?

When Gabriel Fahrenheit invented the first mercury thermometer, he called "zero degrees" the lowest temperature he was able to attain with a mixture of ice and salt. For the upper point of his scale, he used 96°, which he measured as normal human body temperature (we know it to be 98.6° today because of more accurate thermometers).

Did you know?

The term pharmacology is derived from the Greek words pharmakon("claim, medicine, poison, or remedy") and logos ("study").

Did you know?

Adults are resistant to the bacterium that causes Botulism. These bacteria thrive in honey – therefore, honey should never be given to infants since their immune systems are not yet resistant.

The F integration site determines the order of gene transfer in Hfrs The F integration site determines the order of gene transfer in Hfrs
The patient interview often requires note taking. The patient interview often requires note taking.
This woman requires a soft-food-only diet This woman requires a soft-food-only diet
Burger King burger with hidden message Burger King burger with hidden message
Scientists should use a variety of media to present the message Scientists should use a variety of media to present the message
A promissory note for $600.OO dated January 15, 2017. requires an interest payment of $120 00 ... A promissory note for $600.OO dated January 15, 2017. requires an interest payment of $120 00 ...
Video: Ear Animation

For a complete list of videos, visit our video library