Author Question: If you need to convey information that contains good- or neutral-news, you could use a. letters but ... (Read 151 times)

asmith134 · **on:** Jun 23, 2018

If you need to convey information that contains good- or neutral-news, you could use
a. letters but not e-mail or voice mail.
b. e-mail but not letters or voice mail.
c. e-mail and letters but not voice mail.
d. e-mail, memos, or voice mail.

Question 2

Memos or email messages are the most frequent methods for sharing procedures and instructions for internal business communication when a written record is needed.
Indicate whether the statement is true or false