Author Question: Workers are better at communicating in a virtual environment than they are in a traditional office ... (Read 97 times)

dbose · **on:** Jun 23, 2018

Workers are better at communicating in a virtual environment than they are in a traditional office space.

Indicate whether the statement is true or false

Question 2

What are the three steps of the opening phase of an interview and why is each step an important part of this phase?

What will be an ideal response?

sultansheikh · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

False

Answer to Question 2

The three steps are rapport, orientation, and motivation. Rapport (a feeling of mutual comfort and receptivity) should be established during minutes 14 of any interview to create a good first impression. There is no magic formula for rapport. Both the interviewer and the interviewee can contribute to rapport. Orientation (overall view of the interview) establishes the purpose of the interview. You want to verify the interviewee's name; note your (the interviewer) name and why the interview is being conducted; state the purpose or desired outcome of the interview (never assume it); and note the approximate length of the interview. Motivation encourages the interviewee to give straightforward, complete answers, but the type of motivation depends on the person and the circumstances.