Author Question: When you use your e-mail program's auto-responder function to ensure that all e-mails received ... (Read 107 times)

karlynnae

  • Hero Member
  • *****
  • Posts: 599
When you use your e-mail program's auto-responder function to ensure that all e-mails received during your absence are replied to, customers infer that your organization is not simply ignoring their message.
 
  Indicate whether the statement is true or false

Question 2

Listening is an important employability skill when you are working with customers.
 
  Indicate whether the statement is true or false



dpost18

  • Sr. Member
  • ****
  • Posts: 345
Answer to Question 1

TRUE
The auto responder is a message-response system that automatically replies to e-mails in
your absence. This will help convey to the customers that your organization is not simply
ignoring their message.

Answer to Question 2

TRUE
Listening is an important employability skill when you are working with customers. To establish
credibility with your customers, carefully listen to their requests and take appropriate actions.



Related Topics

Need homework help now?

Ask unlimited questions for free

Ask a Question

dpost18

  • Sr. Member
  • ****
  • Posts: 345

 

Did you know?

On average, the stomach produces 2 L of hydrochloric acid per day.

Did you know?

The FDA recognizes 118 routes of administration.

Did you know?

In women, pharmacodynamic differences include increased sensitivity to (and increased effectiveness of) beta-blockers, opioids, selective serotonin reuptake inhibitors, and typical antipsychotics.

Did you know?

Anesthesia awareness is a potentially disturbing adverse effect wherein patients who have been paralyzed with muscle relaxants may awaken. They may be aware of their surroundings but unable to communicate or move. Neurologic monitoring equipment that helps to more closely check the patient's anesthesia stages is now available to avoid the occurrence of anesthesia awareness.

Did you know?

In 1844, Charles Goodyear obtained the first patent for a rubber condom.

For a complete list of videos, visit our video library