Kevin has to provide some important information through an e-mail ...

[dalyningkenk]

Kevin has to provide some important information through an e-mail to a senior manager, Jack. Since Kevin is a new employee and Jack works from the company's headquarters, he does not know Jack personally. Which of the following greetings is the most appropriate in the email?
 
  A. Dear Senior Manager
  B. To Jack
  C. Mr. Jack
  D. Hi Jack

Question 2

Which of the following is an effective practice with regard to e-mails?
 
  A. Including more than one topic
  B. Creating a standard template
  C. Using humor to relay your message
  D. Using decorative fonts and colors

[TheNamesImani]

Answer to Question 1

C
Mr. Jack is the most appropriate greeting in the e-mail. Include a greeting with the proper
level of formality. When writing to your boss, a person significantly older than you, or someone
you do not know, you may need to use a more formal greeting such as Mr. Jack.

Answer to Question 2

B
Creating a checklist or a standard template may be helpful for composing e-mails to ensure all
criteria have been met before you hit the send button.