With respect to e-mail etiquette, if no deadlines exist, then a ...

[clippers!]

With respect to e-mail etiquette, if no deadlines exist, then a maximum reply time of 72 to 96 hours is usually considered acceptable.
 
  Indicate whether the statement is true or false

Question 2

Much like instant messaging services, voice and video communication technologies are not available for real-time conversations.
 
  Indicate whether the statement is true or false

[nixon_s]

Answer to Question 1

FALSE
When viewing an e-mail, look for any time-sensitive information or expected deadlines. With
respect to e-mail etiquette, if no deadline exists, then a maximum reply time of 24 to 48 hours
is usually considered acceptable.

Answer to Question 2

FALSE
Much like instant messaging services, voice and video communication technologies are
available for real-time conversations using images, video, or voice in addition to simple textbased messages.

[clippers!]

Thanks for the timely response, appreciate it

[ktidd]

Excellent