When routine letters are written to a company, writers should ...

[Kikoku]

When routine letters are written to a company, writers should avoid looking for ways to incorporate good public relations techniques in their replies to the letters.
 
  Indicate whether the statement is true or false

Question 2

Unfavorable public opinion can ruin a firm.
 
  Indicate whether the statement is true or false

[ryansturges]

Answer to Question 1

FALSE
When routine letters are written to a company, writers should look for ways to incorporate
good public relations techniques in their replies to the letters. Public relations is part of every
letter one writes for his or her company.

Answer to Question 2

TRUE
Unfavorable public opinion can ruin a firm. Knowing the benefits of good public relations, all
businesses strive to createand to maintaina favorable image of their organizations in the
eyes of the public.

[Kikoku]

TYSM

[diana chang]

Thanks for the timely response, appreciate it