When writing step-by-step instructions, writers should: A. use ...

[Sportsfan2111]

When writing step-by-step instructions, writers should:
 
  A. use complete sentences rather than phrases.
  B. present all the what-ifs so that the instructions are complete.
  C. define unfamiliar terms and explain complicated items.
  D. avoid testing their instructions by having someone read them.

Question 2

When a catalog or a receipt is sent with a business letter, the word _____ should be typed on the line below the reference initials or the file name notation, whichever is last.
 
  A. Sent
  B. Item
  C. Additional
  D. Enclosure

[hramirez205]

Answer to Question 1

C
When writing step-by-step instructions, writers should define unfamiliar terms and explain
complicated items. They should write the instructions with the user in mind.

Answer to Question 2

D
When an item or items are sent with a business letter, the word Enclosure or Enclosures is
typed on the line below the reference initials or the file name notation, whichever is last.

[Sportsfan2111]

YES! Correct, THANKS for helping me on my review

[bassamabas]

Thanks for the timely response, appreciate it