Author Question: Which of the following is one of the six Cs of effective business communication? A. Credibility ... (Read 38 times)

appyboo · **on:** Jun 23, 2018

Which of the following is one of the six Cs of effective business communication?

A. Credibility
B. Comprehensiveness
C. Consistency
D. Complexity

Question 2

Tone, as it applies to business communication, usually refers to:

A. the number of components in a communication process that are used to determine thelength of a message.
B. the general manner of expression or effect of a written document, conversation,discussion, or speech.
C. the color of the paper on which a message is written.
D. the charisma of the receiver who interacts with the sender in a communication process.

bd5255 · **Reply #1 on:** Jun 23, 2018

Answer to Question 1

C
Effective business communication meets the test of the six Cs clear, complete, concise,
consistent, correct, and courteous. Using the six Cs makes communication coherent and easy
to follow.

Answer to Question 2

B
The tone used in internal communication usually differs from that used in external
communication. Tone, as it applies to business communication, usually refers to the general
manner of expression or effect of a written document, conversation, discussion, or speech.