Author Question: You are the owner of a growing model-airplane company. Your long-time supplier of decals can no ... (Read 63 times)

tsand2 · **on:** Jun 23, 2018

You are the owner of a growing model-airplane company. Your long-time supplier of decals can no longer keep up with your increased demand. Forced into canceling your business with this supplier, you should write a/an

) 100 Percent Negative Response letter. B) Partial Adjustment letter. C) Bad News from a Company to a Customer letter. D) Complaint letter.

Question 2

If a customer is wrong, you have no alternative but to write a/an

A) Partial Adjustment letter. B) 100 Percent Negative Response letter. C) Bad News from a Company to a Customer letter. D) Complaint letter.